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One week left to apply for the ECSF grants

If your community organization needs financial support to adapt frontline services to better meet the needs of vulnerable people during the #COVID19canada pandemic you might be eligible for support from the second round of #ECSFund.

Learn more here:

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211 service goes nationwide with funding from the Government of Canada

For Immediate Release

October 15, 2020

211 service goes nationwide with funding from the Government of Canada

Free, confidential service helps people impacted by COVID-19 to navigate available community and government supports

Ottawa – Everyone in Canada will soon have access to 211, a free, confidential information navigation service that connects people to critical government and community-based health and social services in their community thanks to funding from the Government of Canada.

Whether a parent worried about their child’s mental health, a senior feeling isolated or anxious about getting basic necessities, a family struggling to put food on the table, or an individual looking for help to better understand what financial support is available to them, 211 is the front door to support.

211 helps people navigate the complex network of government and community programs and services quickly and easily and promises access 24 hours a day, 7 days a week, in over 150 languages. Across Canada, the service is offered through a variety of ways including phone, chat, website, and text. In all cases, 211 confidentially connects people who are seeking support to the right information and services.

As part of its COVID-19 response, the Government of Canada provided funding to United Way Centraide Canada to increase the capacity and expand access to 211 services for all Canadian residents. This will be even more valuable as we enter the second wave of the pandemic. Existing 211 services across Canada saw a dramatic increase in the number of people reaching out for help during the first wave. Overall, calls and website visits to existing 211 services increased by 31% and 45%, respectively, in the March to August timeframe.

211 has been available in British Columbia, Alberta, Saskatchewan, Ontario, Nova Scotia, Prince Edward Island, and most of Quebec. With this investment, 211 is now available in Yukon, Northwest Territories, Nunavut, Manitoba, New Brunswick, and Newfoundland and Labrador. In Quebec, services are available in the Greater Montreal area, and in the Capitale-Nationale and Chaudière-Appalaches area, with plans to roll out online and chat service across the province in November.


Minister of Families, Children and Social Development, Ahmed Hussen:

“The Government of Canada created the Emergency Community Support Fund to help charities and non-profit organizations adapt front-line services to address the evolving needs of Canadians throughout the pandemic. We are proud to support programs and services, like the 211 telephone line and online directory. With the ongoing pandemic, the 211 service is more important than ever, helping get information about community services to the Canadians who need it.”

Dan Clement, President and CEO, United Way Centraide Canada:

“Every year United Way Centraide, through the contribution of our donors and partners, ensures that individuals and families have access to a strong network of essential local community services.  United Way Centraide created the 211 service to help everyone, especially our most vulnerable, learn about available community services and get access to the help they need when they need it.  By calling 211, people are connected with a real person who will ask questions about their situation and then suggest programs or services that can help. Whether it’s through the phone, website, text or chat, 211 will be there to help people connect to the services they need for themselves, their family or friends.” 

Funded by The Government of Canada




About 211

211 is Canada’s primary source of information for government and community-based health and social services. The free and confidential service can be accessed 24 hours a day, in more than 150 languages, by phone, chat, text, and web. 211 helps connect people to the right information and services, making their pathway to care and resources a guided and trusted one. Visit for more information.

About United Way Centraide Canada

United Way Centraide Canada is the national office for a federated network of 77 local United Way Centraide members serving more than 5,000 communities across Canada, each registered as its own non-profit organization and governed by an independent volunteer-led local Board of Directors. Together we are a national network of local community builders, working to alleviate the conditions of the most vulnerable today and building stronger, more prosperous communities for all. To learn more, visit our website, follow us on Twitter, on LinkedIn, and like us on Facebook.

For media inquiries, please contact:

Trish Buote
(613) 342-8889

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Procter & Gamble donates hand sanitizer

Procter & Gamble Brockville took care of their employees, and now they are taking care of the community where they live & operate.

Thank you so much to P&G for the donation of hand sanitizer. Through this donation we were able to donate 1400 bottles of hand sanitizer to front line agencies in Leeds & Grenville, who are working tirelessly to help those in most need.

If other frontline agencies need hand sanitizer, do not hesitate to contact our office.



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2nd round of ECRF funding now available


The second round of funding is now open.  To read more information, or to apply, please visit the ECRF page.

Read the full media release here.

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Emergency Community Support Fund is starting Round 2 of funding Oct. 5th


We are proud to be able to support a second round of the Emergency Community Support Fund for our Leeds & Grenville community. Thanks to the Government of Canada for releasing the final installment of the $350M Fund and supporting those in most need.

Starting October 5, 2020, we will accept funding applications from qualified donees to adapt services to support the most vulnerable in our community. We want to ensure that relief reaches the most in need.

Starting on Wednesday, please visit: for more details. #ECSFund #locallove

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Our popular Christmas raffle is back

You can buy tickets for this raffle at the United Way office, or at many workplaces & agencies in Leeds & Grenville.

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Notice: Our office is closed today

We apologize for the inconvenience, but for safety reasons, we're closed to the public today. Our roof is under construction and there is a danger of falling debris. We're available by phone at 613-342-8889 and by email. : Notice Temporarily Closed for Construction Vinyl Sticker Decal  8" : Office Products

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NEW! Leadership Challenge Grant

United Way Leeds & Grenville is excited to announce a Leadership Challenge Grant for the 2020 Campaign. Thanks to a generous donation, Leadership donors can increase the impact of their gift. For more information on this new Leadership Challenge Grant, please see this information sheet.  


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Our 2020 campaign goal has been announced!

Pictured left to right are: Trish Buote, Tanya Noyes and Christine Radford of UWLG.

United Way Leeds & Grenville announced today that their annual campaign goal for 2020 will be $738,000.

The 2020 goal reflects the growing need in the community. It is also an ambitious goal, as United Way has limited opportunity to raise funds through community events this year. Funds from workplace campaigns, where a lot of their target is raised, may also be limited. Many businesses and workplaces have been affected by the ongoing pandemic and will modify their campaigns.

United Way is however, excited to announce the Leadership Challenge Grant. Thanks to a generous donation from an anonymous donor, new Leadership donors can increase the impact of their gift. Donors who increase their donations to $1,200 will see their donation matched and donors who are already Leaders of the Way (donations of $1,200 or more), and add at least 10% to their gift will also see their increase matched. This is one way to help fill the gap.

“I am willing to step up and do extra because I believe in the United Way and our Community” said Campaign Chair Terry O’Reilly. “The needs are even greater due to the pandemic. Please step up with me, try to reach a little deeper and give from your heart to help the United Way meet those extra needs.”

Trish Buote, Executive Director United Way Leeds & Grenville echoed Terry’s comments. “The needs are great in 2020 as our agencies work hard to meet the complex issues faced by their clients. In times of crisis, we need to come together and work to make sure immediate needs are met and the most vulnerable members of our community are taken care of. We are asking people to continue to show their local love, continue investing in our community if they can and, if possible, to consider increasing their gift. Our community needs your support to recover and to thrive.”

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We are kicking off our 2020 campaign on Monday, September 14th!

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2020 United Way bursaries handed out

United Way Leeds & Grenville handed out the Student Leaders of our Community Award bursaries this summer to 4 students.  Congratulations to:

Abbigail Brugma - SMCHS

Amelia Foley - BCI

Destiny Lewis - TISS

Delaney Ringer - TISS

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United Way Leeds & Grenville announces 2020 Campaign Chair!

Brockville, ON - Thursday, August 20, 2020 — United Way Leeds & Grenville (UWLG) is pleased to announce that President & CEO Pricedex Software, Terence O’Reilly, will be their 2020 Campaign Chair!

The 63rd annual campaign season will kick off the week of Sept. 14, 2020 and will be continuing with the theme ‘Local Love.’ The campaign will show that local love is seen in the action, response and the recovery of the Leeds & Grenville community as it adapts to the global pandemic. Despite the challenges presented to the community because of the pandemic, Terry said that he is happy to take on the role.

“The United Way has always been something of an unsung hero in our local community, being a major conveyance of our collective love for humanity and each other.” O’Reilly said., “The United Way has been providing, for a very long while, a very important part of the net that keeps many people from falling through the cracks into hopelessness and despair.”  In relation to his appointment to Chair another United Way campaign, O’Reilly added: “During this horrible pandemic, United Way Leeds & Grenville has had to ‘step up’ to many increased needs, and continues to do so.  I am delighted to be a part of that ‘stepping up’ during this time of special need and, together with a strong cabinet of like-minded local leaders, I will be inviting the entire community to do the same.”

“We are so thankful that Terry has again agreed to lead our Cabinet team” says Trish Buote, Executive Director of United Way Leeds & Grenville. “Terry has been a strong advocate for the United Way for many years. We are looking forward to his support and that of the entire Cabinet during this year’s fundraising campaign. It will be tough but this group of kind volunteers is not afraid to roll up their sleeves and get this done to help the most vulnerable in our Leeds & Grenville community.”

About United Way Leeds & Grenville:

United Way Leeds & Grenville (UWLG) is a non-profit agency that supports over 20 local partner agencies in the community. Its mission is to improve lives and build community by engaging individuals and mobilizing collective action. UWLG is dedicated to bringing people together to build vibrant and caring communities. For more information, please visit

For more information, please contact:

Trish Buote, Executive Director
United Way Leeds & Grenville
Office: 613-342-8889
Mobile: 613-246-1927

Terence O’Reilly, President & CEO Pricedex Software

Photo Credit: Supplied

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