Community Volunteer Income Tax Program

The Community Volunteer Income Tax Program is powered by dedicated volunteers who help eligible individuals and families complete their income tax returns free of charge.


The program operates year-round Monday through Thursday from 10:00 a.m. to 3:00 p.m. and is located on the 2nd Floor at 42 George Street in Brockville.


Need help getting started? Complete the intake form using the button below or contact us for more information.

Intake Form

About the Program

The Community Volunteer Income Tax Program helps eligible individuals and families with modest incomes complete their income tax and benefit returns free of charge. The program is supported by trained volunteers who are committed to helping community members access the benefits and credits they may be entitled to receive.


Location & Hours

42 George Street, Brockville - 2nd Floor (Please note there is no public parking at any time in the parking lot. It is reserved for staff).

Monday to Thursday
10:00 a.m. – 3:00 p.m.


Contact Information

Phone: 613-499-9393
Email:
nichole.lapointe@uwlg.org


How It Works

Clients are asked to complete an intake form and provide all required tax documents before their return can be processed. Returns are completed by trained volunteers through the Community Volunteer Income Tax Program.


Eligibility

The program is intended for individuals and families with modest incomes and simple tax situations.


How do I know if I qualify?

Low to Moderate Income Filers:

  • Individual: maximum income of $40,000
  • Couple: maximum combined income of $50,000
  • Individual with Dependents: maximum income of $70,000


What to Bring

Please ensure you bring:

  • Government-issued identification
  • Social Insurance Number(s)
  • All tax slips and income information
  • Receipts for deductions or credits


Important Notes

Tax returns are completed based on the information provided by the client.

  • Processing times may vary during peak tax season.
  • Additional information may be requested if required to complete a return.